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We’re here to help! If you have any questions or need assistance, feel free to reach out. Whether it’s about a product, order, or general inquiry, our team is ready to assist you. Simply fill out the form below or contact us directly, and we’ll get back to you as soon as possible!

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Popular Questions

We know you might have questions, and we’re here to help! Below are answers to some of the most common inquiries about our products, shipping, and services. If you don’t find what you’re looking for, feel free to contact us.

We offer standard shipping, expedited shipping, and other delivery options, depending on your location. You can select your preferred method at checkout. Shipping price depends on the shipping method and location.

We offer a 30-day return policy on all products. If you’re not completely satisfied, you can return the item in its original condition for a full refund or exchange.

All products can be returned according to our terms and conditions and Refund Policy.

Once we receive your returned item, it typically takes 7-10 business days to process the refund or exchange. We will notify you as soon as the process is complete.

If your order arrives damaged, please contact us immediately with photos of the damage. We’ll arrange for a replacement or a full refund, depending on your preference.

Yes, after your order is shipped, you’ll receive an email with a tracking number. You can use this to monitor the status and delivery of your package in real time. If you do not receive an email containing tracking information, you can log into your account and find tracking information on the orders tab.

Yes, you can cancel or modify your order within 12 hours of placing it. Please contact our customer service team as soon as possible to make any changes.

If you need more information please contact us

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Email us

[email protected]

Address

Alice Springs, NT