Important Information for Our Customers
We ensure that all laptops are pre-installed with the necessary operating system and are ready for immediate use upon delivery. Please avoid replacing or installing a different operating system without our prior authorization, as this may result in the loss of essential drivers and software. In such cases, it will be the customer’s responsibility to resolve these issues. While we are happy to offer assistance, we cannot be held liable for system incompatibility or malfunctions caused by changes to the pre-installed software. If you find these terms restrictive, we kindly request you to reconsider your purchase. Thank you for your understanding and cooperation.
Notice
To help you maintain system integrity on some laptops, we will provide a copy of the operating system on your desktop. Please follow the step-by-step tutorial (included in a Word document) to save the system onto a USB drive. This backup will be essential for future use. Upon receiving your laptop, please review the instructions in the Word folder and complete the backup process as soon as possible to ensure smooth operation.
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Need Help? We’re Here to Guide You Every Step of the Way!
If you have any questions about our products or are unsure how to use certain features, we’re here to help! Whether you need guidance on product specifications, troubleshooting, or understanding how to get the most out of your purchase, this is the perfect place to start. We’ve made it easy to find answers to common questions, and our dedicated support team is ready to assist with any inquiries you may have. Feel free to browse our comprehensive FAQ section or reach out to us directly for personalized assistance. Your satisfaction is our priority, and we’re committed to ensuring you have all the information you need to enjoy your products to the fullest. Let us help you find the answers you’re looking for!
Customers Ask
No, you don’t need to create an account to place an order. While having an account allows you to track your orders and enjoy a faster checkout process in the future, it’s not required. You can proceed with your purchase as a guest without logging in or signing up.
Placing an order is simple and straightforward:
- Navigate to the product page of the item you’re interested in.
- Select your preferred color, size, or any other available variation.
- Click the Add to Cart button.
- Once you’ve added all the items you want, click the Proceed to Checkout button.
- Review the list of items in your cart. Here, you can edit, remove, or add products if needed.
- Fill in your shipping information accurately and click the Complete Order button.
- Finally, select your preferred payment method and complete the checkout process.
It’s that easy!
Your security is our top priority. We use advanced industry-standard Secure Sockets Layer (SSL) technology to encrypt your personal information, such as your name, address, and payment details. This ensures that your data is protected and remains confidential during every step of your transaction.
Absolutely! You can purchase items from our store and have them delivered as a gift to someone else. During checkout, simply enter the recipient’s address as the shipping address. Rest assured, we do not include price tags or invoices inside the package, so your gift will remain a pleasant surprise!
Yes, you can modify or cancel your order within 12 hours of placing it, provided that the payment has been completed. To make any changes or cancel your purchase, please reach out to us using the Contact Us form. Be sure to include your order details, and we’ll assist you with the process.
We sincerely apologize for any inconvenience caused by missing, incorrect, or damaged items in your package. To resolve the issue, please contact us using the Contact Us form and provide your order details. We’ll work quickly to rectify the situation and ensure you receive the correct items in perfect condition.
send a Message
Have a question or need assistance? Our contact form is the easiest way to reach out! Whether you’re looking for product information, need help with your order, or have any other inquiries, we’re here to assist. Simply fill out the form, and our team will get back to you as soon as possible. We’re always happy to help!
Why ZED PCs?
Uncompromised Quality
Experience enduring elegance and durability with our premium collection
curated Selection
Discover exceptional products for your refined lifestyle in our handpicked collection
Exclusive Deals
Access special savings on luxurious items, elevating your experience for less