Our shipping policy is designed to ensure that every order is delivered promptly and accurately, providing a smooth and transparent experience for our customers. We offer flexible shipping options tailored to the specific needs of each product, ensuring that all items reach you in the most efficient and cost-effective manner. Whether you’re purchasing a single item or placing a larger order, our policy provides detailed delivery methods for each product, ensuring reliability and convenience from the moment you place your order until it arrives at your doorstep.

Shipping Principle

At Zed PCs, we use the principle of Individualized Shipping. With is principle, each product in our store is assigned to a specific shipping category based on factors such as size, weight, and delivery destination. To provide the most accurate shipping options, we display the available delivery methods for each item separately. This ensures that every product is matched with the appropriate shipping method, tailored to its category. When placing an order, you’ll be prompted to select the delivery method for each individual item, ensuring a smooth and efficient shipping process.

Even if you add multiple products to your cart at the same time, the delivery options will still be shown for each item individually. This approach allows for greater flexibility and precision in shipping, ensuring that the right method is chosen for every product, regardless of when or how it was added to the cart. By handling shipping on a per-item basis, we make sure your order is processed in the most efficient and accurate way possible.

We are committed to delivering exceptional value and service to our customers. That’s why we offer reliable shipping options from multiple locations, including our warehouses in China (via ePacket or EMS), Australia (via Australia Post), and the United States (via USPS).

International Shipping

We are proud to provide international shipping to selected international destinations.  However, certain locations are outside our shipping range. If your location falls into this category, we will reach out to you directly to make alternative arrangements or issue a refund if necessary.

Customs and Duties

Please be aware that customs policies vary by country, and any customs fees or import duties that may be incurred after your order has shipped are the responsibility of the buyer. By placing an order with us, you consent to the possibility that one or more of your packages may incur customs fees upon arrival in your country.

Tracking Your Order

Upon shipping your order, we will send you an email with a tracking number for your convenience. Please note that in some cases, tracking information may not be available due to certain shipping methods. Additionally, for logistical reasons, items from the same order may be shipped in separate packages, even if combined shipping was selected.

Customer Support

If you have any questions or require further assistance regarding your order, please do not hesitate to contact us. Our team is always ready to assist you and ensure your experience with us is smooth and satisfactory.

Estimated Shipping Times

Shipping times vary depending on the destination, and we aim to deliver your order as quickly as possible. Below are our estimated delivery times by location: